> For the complete documentation index, see [llms.txt](https://experience-digital-transform.gitbook.io/experience-digital-transformation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://experience-digital-transform.gitbook.io/experience-digital-transformation/digital-identity-use-cases/impact-what-this-unlocks.md). # Impact: What This Unlocks A national ID citizens can carry and share digitally moves identity from inspecting documents to checking a signature, with gains for citizens, government and every service that relies on it. ## **For citizens** * **Control over their own data.** Citizens see what each service asks for and share only that, instead of handing over a full copy of their ID. * **Easier access to services.** One sign-in opens many government portals, without new accounts, passwords or document uploads. * **More than one way in.** With both the OTP and wallet paths, citizens with and without smartphones can use the same services. ## **For government** * **More value from existing investment.** The digital credential is built on the registry the country already runs, rather than a parallel system. * **Shared infrastructure.** One issuer, one trust layer and one identity provider serve every ministry and agency, instead of each building its own identity checks. * **Less fraud.** Signed, device-bound credentials and face-matched issuance make impersonation and forged documents much harder. * **Less strain on central systems.** Wallet-based verification checks a signature and a status list, without a live lookup in the registry each time. ## **For relying parties** * **Faster, cheaper verification.** Checking a credential takes seconds and removes manual steps such as photocopies, attestation and in-person checks. * **One integration.** Registering once with the identity provider gives a service access to every citizen who holds a national ID. * **Less data to hold.** Receiving only the attributes they need reduces what services must store and protect. ## **Beyond the national ID** The same pattern extends well past identity. Once a country has a trusted issuer, certified wallets and a working trust layer, other authorities can issue their own credentials into the same wallet: licences, benefit entitlements, qualifications and more. Because every part runs on open standards and interchangeable components, countries can adopt, adapt and grow the system without being tied to a single supplier, and can work towards mutual recognition of credentials across borders. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://experience-digital-transform.gitbook.io/experience-digital-transformation/digital-identity-use-cases/impact-what-this-unlocks.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.